How to use Artificial Intelligence Feedback

AI Feedback is a feature that allows you to automatically send personalized responses to form or quiz participants based on the answers they provide. The artificial intelligence analyzes the submitted responses and generates relevant feedback according to a prompt you define. This feedback can be sent via email through the Email Feedback integration, and it is incorporated into the message using the placeholder {{ai_feedback}}.

To use the AI Feedback feature in Yay! Forms, follow the steps below to set up your AI prompt:

Inside your form, go to the settings section. First enable the AI feedback option and define the AI Prompt with clear instructions to guide the generation of feedback, as shown below:

To send AI feedback via email, simply go to the integrations tab and select email feedback. In the body of the email, insert the placeholder {{ai_feedback}} in the place where you want the AI-generated feedback to appear, as shown in the example below:

Basic examples of prompts to guide users

Here are some practical examples of AI Prompts that help guide automated feedback generation:

• Prompt 1:

"If the user's score is below 5, provide clear suggestions on how to improve based on the form responses."

• Prompt 2:

"For scores above 8, praise the user; between 5 and 7, give tips to improve; below 5, recommend a resource or next steps."

• Prompt 3:

"Analyze the responses and create balanced feedback, highlighting strengths and opportunities for improvement."

• Prompt 4:

"If the user expresses frustration, acknowledge the feeling and suggest practical and welcoming solutions.""

Important Notes:

• Email Field in the Form: Make sure your form includes an email-type field to capture the users' address. The system will use the first email field identified in the form to send the feedback.
• Testing: Before sending emails on a large scale, run tests to ensure that the AI-generated feedback is accurate and relevant.
• Other Placeholders: In addition to {{ai_feedback}}, you can use other placeholders to further customize your messages. Check the Placeholder Guide for more details.
• Prompt Generation: It is worth noting that the more detailed and clear the prompt is (specifying context, format, audience, tone, or examples), the more accurate, relevant, and useful the AI-generated feedback will be.

By following these steps, you will provide a personalized and interactive experience to users, increasing engagement and the relevance of communications.

Updated on: 18/08/2025