How to Solve Problems Receiving Data via Make

Step 1: View Application Logs

The first step is to check your application's logs to identify the issue and apply the following solution based on the identified cause. You can access detailed instructions on how to view the logs at the following link:

How to View Your Integration Logs

Problem 1: There is no scenario listening for this webhook

This issue occurs because the Make integration was not previously initialized.

To activate the integration and resolve the issue, follow these steps:

Right-click on the corresponding module in Make.

Select the "Run this module only" option.

Alternatively, you can click on "Run once".


You also have the option to activate it by enabling the Immediately as data arrives option, as shown below:

This should activate the integration and allow it to function correctly.

Problem 2: Form Fields Not Appearing in Target Module

Why does this happen?
Your form's custom fields aren't available in the target module (e.g., Kommo) because the YayForms module hasn't been executed beforehand to capture the complete data structure.

How to fix it:
To load all custom form fields:

Right-click the YayForms module

Select "Run this module only" or "Run once"

Fill out and submit your form (this will feed real data into Make)

Wait up to 1 minute for processing

Return to the target module - the form fields will now be available

Important Notes:

Historical data prior to module execution won't be captured

Repeat this process whenever you make changes to the form structure

Ensure the form has had at least 1 submission after executing the module

General Important Note

If the same error occurs three consecutive times, the integration will be automatically disabled for security reasons. In this case, you will need to rebuild the integration from scratch.

By following these instructions, your integration with Make should work seamlessly.

Updated on: 11/03/2025